Most orders ship the next business day after being placed. All orders will ship within four (4) business days or the purchaser will receive an email notifying them that the item is backordered.
Orders are shipped using USPS First Class and Priority mail service.
Orders shipped using Priority mail service will be insured.
Orders shipped using First Class mail will not be insured. (It is the responsibility of the customer to request insurance prior to placing the order.)
Orders shipped outside of the USA may be subject to customs fees and duties. Theairdock.com is not responsible for these fees. The customer is advised to contact their local customs office for information on these fees prior to ordering.
We accepts payments via Discover, VISA, MasterCard, American Express, and PayPal.
We warranty The Air Dock to be free from manufacturer defects. If the product fails to work as advertised we will replace it upon receiving the returned faulty product thirty(30) days from the date it is received.
A product can be returned up to 30 days from the date it is received. Any returned product must be unused, unaltered, and in the same condition as it was received as well as in the original packaging.
If the purchaser has used the product correctly (see below) and the product does not work as advertised we will refund the original purchase amount, not including shipping costs, upon receipt of the returned product. The Air Dock is not responsible for return shipping fees or customer returns that are not received.
If appropriately using the magnetic sticker to attach the phone to The Air Dock and using the wireless receivers sold at TheAirDock.com to wirelessly charge a phone, all supported phones will work on the Air Dock. If a phone case is used it must be a plastic case 2mm thick or less to work on the Air Dock.
If the product cannot be made to work as described while using wireless receivers, a supported phone and the magnetic sticker provided at TheAirDock.com, we will refund the original purchase amount.
Nexus 4, Nexus 5, Nexus 7, Nexus 6
Galaxy S3, Galaxy S4, Galaxy S5, Galaxy S6 Galaxy S7
Note 2, Note 3, Note 4, Note 5
iPhone 4, iPhone 5, iPhone 6, iPhone 6s
May also work for other devices with or without adapters at your own expense.